Error: The provided IBAN does not support SEPA Debit

A customer is attempting to add SEPA Direct Debit payments to their billing profile. They encounter the following error message and are unable to proceed: 

"The provided IBAN does not support SEPA Debit."

The error message indicates that the bank does not accept SEPA Direct Debit.

The customer should check with their bank to confirm. If it is confirmed, the customer will need to choose a different payment method or use a different bank that does support SEPA Direct Debit.  

Related Help Center article: https://help.doit.com/docs/billing/billing-profiles/sepa-direct-debit